Unacceptable

On March 23, 2017, Kroll Bond Rating Agency reported the following:

“The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property does not pass two consecutive QA scores, there will be a cash flow sweep until a passing score is achieved.”1 (emphasis added)

1Kroll Bond Rating Agency. “U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7”. March 23, 2017. Page 135.

Updates

Cracks in the walls after January 2016 earthquake

On January 24, 2016, a 7.1 magnitude earthquake struck the Anchorage area, causing damage to the Hilton Anchorage consisting mostly of cracked ceilings in guest rooms and bathrooms. The hotel reported “wet carpet” and/or “water damages on wallpaper” in a number of rooms. As of March 28, 2016, the hotel reported that numerous repairs had by then been effectuated. This is the most current information in the union’s possession.

Pictures of Mold in Guest Room 727, February 2016

In February 2016, another guest room was observed under repair for the apparent effects of mold:

Report: To Potential Lenders to Columbia Sussex Corporation re: Refinancing Debt Secured by Hilton Anchorage Hotel

February 27, 2016

Columbia Sussex Corporation, owners of the Hilton Anchorage Hotel, will likely be approaching lenders for refinancing the Hilton Anchorage’s debt which matures in March 2017. This report provides information on past debt and regulatory issues at other CSC properties that resulted in the loss of these properties from the CSC portfolio.

Download the report.

Report to Potential Lenders to Columbia Sussex Corporation Considering Refinancing Debt Secured by Hilton Anchorage Hotel (Columbia Sussex Corporation Asset)

Columbia Sussex Corporation (CSC), owners of the Hilton Anchorage Hotel, will likely be approaching lenders for refinancing the Hilton Anchorage’s debt which matures in March, 2017. This report provides information on past debt and regulatory issues at other CSC properties that resulted in the loss of these properties from the CSC portfolio. It also provides prospective lenders with information regarding environmental issues (mold, asbestos, and lead) at the Hilton Anchorage with a focus on developments in 2014-2015. Read the report.


In spring 2014, Hilton Anchorage management reported 48 guest rooms with either mold or the “possibility of water damage.” It reported work to fix these rooms, and that air quality was safe.

After stating repairs were completed in mid-September, Hilton Anchorage management reported in December 2014 an additional room with “an elevated mold score” that was out of service.

Learn more about what the Hilton Anchorage says it has found while addressing mold or conditions conducive to mold and how they have responded. You can also use the links on the right to report on your own experiences at the Hilton Anchorage, or contact General Manager Bill Tokman at [email protected] or 907-265-7118.

April 15, 2015

From walkthrough inspection of Hilton Anchorage
[Click here to see more images and download the Walkthrough Inspection Report]

March 6, 2015

Union hires building inspector to investigate for conditions that could be conducive for mold.

[Click here to read UNITE HERE Local 878’s press release]

January–February 2015

Members of the Alaska State Legislature write to the owner of the Hilton Anchorage regarding the recently settled AKOSH citations and pledge to honor the ongoing worker-called boycott of the hotel. Signatories are Senator Bill Wielechowski (D–H), Senator Johnny Ellis (D–J), House Minority Leader Chris Tuck (D–23), Representative Scott Kawasaki (D–1), Representative Max Gruenberg (D–16), Representative Andrew Josephson (D–17), and Representative Matt Claman (D–21).

January 6, 2015

Hilton Anchorage settles state health citations focused on the hotel’s duty to conduct a workplace hazard assessment and to select proper protective equipment for employees. The hotel did not admit to violating the cited regulations. [Click here to read the Informal Settlement Agreement with the Alaska Occupational Health and Safety agency.]

December 12, 2014

December 12, 2014: Hilton Anchorage cited for allegedly violating state workplace safety laws
The Hilton Anchorage disputed the allegations. See information above about the January 6, 2015 settlement.