Unacceptable

On March 23, 2017, Kroll Bond Rating Agency reported the following:

“The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property does not pass two consecutive QA scores, there will be a cash flow sweep until a passing score is achieved.”1 (emphasis added)

1Kroll Bond Rating Agency. “U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7”. March 23, 2017. Page 135.

Updates

November 12, 2014

November 12, 2014: Testing still shows Stachybotrys in Room 1030
Room 1030 shows a “mold score” of 213 out of 300. In the hotel’s test results, this score indicates a “moderate likelihood of indoor fungal growth.” [Click here to download the test results from the Hilton Anchorage]

October 31, 2014

Hilton Anchorage management provides the Union with mold testing results, but does not include October 23 results where it found Stachybotrys spores. [Click here to download the letter from the Hilton Anchorage]

October 23, 2014

October 23, 2014: Stachybotrys detected in Room 1030
Room 1030 showed a “mold score” of 299 out of 300. In the hotel’s test results, this score indicates a “high probability that the spores originated from inside, presumably from indoor mold growth.”
[Click here to download the test results from the Hilton Anchorage. Click here to learn more about Stachybotrys.]

October 10, 2014

Hilton says all room repairs are complete. [Click here to download the letter from the Hilton Anchorage]

August 27, 2014

August 27, 2014: Hilton says guest report of mold in Room 1069 was incorrect; leak in the room has been repaired.
[Click here to download the letter from the Hilton Anchorage]

July 30, 2014

Hilton reports that air in Room 416 tests negative for mold. [Click here to download the letter from the Hilton Anchorage]

May 6, 2014

May 6, 2014: Hilton reports there are 48 rooms with the 'possibility of water damage' and that work is taking place to fix them.
[Click here to download the letter from the Hilton Anchorage]

May 5, 2014

May 5, 2014: Hilton says the hotel is safe.
[Click here to download the letter from the Hilton Anchorage]

April 16–30

Apri 16–30, 2014: Four housekeepers report personal health concerns they suspected might be mold-related.
[Hilton says it’s “not aware of any medical or other evidence to substantiate such suspicions.” Click here for details]